TechConnect Remote Access

m2m_wireless_network_726x500

TechConnect™

Your Wireless LP Network

Connect all your LP systems wirelessly nationwide for greater visibility, ease of access and remote servicing.  TechConnect from USS is your own private LP network operating independently from your company’s IT infrastructure.

How it Works

At the store level, TechConnect uses a communication box to which all your in-store systems are connected. The box transmits data wirelessly via 4G LTE network to your command center anywhere in the country. This gives you the visibility of all your stores nationwide without having to worry about the cost of deploying network assets in remote areas.

m2m_tech-connect_diagram_850x209

Key Features

Data Security

m2m_data_security_390x180

Your data travels on USS’ secure private network. By keeping your LP systems separate, you achieve less burden on your organization’s IT network and open no security holes in it.

Fast Deployment

m2m_fast-deployment_uss_390x180

Finally you can move at the speed you want to—no need to wait for IT approvals when deploying new or changing existing LP systems.

Access Anywhere

m2m_access_anywhere_390x180

Access TechConnect portal from your computer or smartphone; receive important notifications via email or text; submit and track service requests with a touch of a button.

Open Architecture

m2m_open_architecture_535x180

TechConnect gives you the freedom to customize your system using hardware from different manufacturers. You can even mix old and new—keep the equipment you like and add only what you need.

Quick Service Response

m2m_service_535x180

USS has discovered that up to 70% of common technical problems can be diagnosed and resolved remotely. What this means to you is not just quicker resolution time, but significantly lower service cost when technicians are not dispatched to your location.

Systems Supported

EAS Pedestals

m2m_pedestals_535x180

TechConnect allows you to check on the status of any pedestal nationwide and run alarm reports by store, region or enterprise-wide. USS can remotely tune any system, providing a quick response to your service requests.

Other Systems

m2m_other_pedestals_535x180

TechConnect by USS can be custom-configured to provide remote service management of other systems not listed here. Please contact us for more information.

Plan Options

Silver Plan

 Remote access to your LP systems

 

 Remote service anywhere, any time

 

  One hour response time for service calls

 

 Up to 70% of IP problems solved remotely

 

 Service billable in 30-minute increments

 

 3-year contract

Gold Plan

 Remote access to your LP systems

 

 Remote service anywhere, any time

 

  One hour response time for service calls

 

 Up to 70% of IP problems solved remotely

 

 Service billable in 30-minute increments

 

 Ability to access HD video any time

 

 Stream live video from any location

 

 3-year contract

Platinum Plan

 Remote access to your LP systems

 

 Remote service anywhere, any time

 

  One hour response time for service calls

 

 Up to 70% of IP problems solved remotely

 

 Ability to access HD video any time

 

 Stream live video from any location

 

 Full service with one monthly fee

 

 All hardware fully covered for 5 years

 

 No labor fees

 

 5-year contract

 

 Available only on USS installed systems